Start or Accelerate your Digital Transformation Journey with Ficode
What is Digital Transformation?
A digital transformation is the process of developing organisational and technology-based capabilities that allow a company to continuously improve its customer experience and lower its unit costs; and over time sustain a competitive advantage.
Today, adopting a long-term digital transformation strategy is critical for organisations to compete and survive. As technology continues to evolve and become further integrated into business, leaders must digitize across entire domains (i.e. functional areas) rather than using digital tools for specific use-cases.
Digital transformation typically covers two concepts
Digitisation Vs Digitalisation
Digitisation means translating analog information and data into digital form. It involves transforming traditional forms of media, such as paper documents or physical photographs, into digital files that can be stored, accessed, and manipulated using electronic devices like computers.
Digitalisation is the use of digital technologies to change business processes and projects-such as skilling employees to use new software platforms designed to interact with or maintain customer relationships. Digitalisation typically goes beyond the project level and affects the entire organization.
Typically, every digital transformation begins and ends with the customer. It requires cross-departmental collaboration that is led by the CEO or business owner in partnership with C-Level staff or senior members of the business.
Benefits of Digital Transformation
Improve customer engagements
Learn more about customers and better serve them with tailored offerings and services.
Reduce operational costs
Eliminate duplication and superfluous technologies, Reduce heavily resourced activities.
Increase resource efficiency and productivity
Speed up processes and streamline operations.
Faster time to market
Shorten product lifecycles with modern technologies and processes to quickly test, pilot, iterate and launch.
Greater Agility & Continued Relevancy
Quickly react and capitalise on change to satisfy evolving market needs.
Our 4-Step Process
Digital Maturity Assessment
Assess your business across 5 dimensions:
- Customer Strategy
- Technology
- Data
- Operations
- Organisation & Culture
Business Analysis
Understand the gaps between your current and potential future state.
Tailored Consultation
Get a unique digital roadmap and offering based on your business objectives.
Solution Delivery
We will build and/or partner with other providers to deliver sustainable solutions.
Start with a digital assessment of your business
Is your company prepared to understand and adapt consistently to customer demands created by ongoing technological change?
Digitally mature organisations can achieve significantly better bottom-line results from digital transformation. They also typically have superior offerings, processes, marketing, adaptability, vision, and culture.
Business leaders start or accelerate their digital transformation journey without knowing where they are on the digital maturity curve and where to add value on-top of their business strategy.
Ficode helps organisations first understand where they are in terms of ‘digital’ by completing a digital maturity assessment focused on 5 dimensions:
Customer Strategy
Understanding the level of customer engagement and ability to develop a digital strategy that meets the needs of customers.
Technology
How effectively digital technologies are being implemented within your business and how they are being used to develop products and services.
Data
How you derive value from data by defining processes, technologies, and policies that govern the entire data lifecycle.
Operations
How people, processes, and technology are organised within your business to achieve sustainable strategic business objectives.
Organisation & Culture
How you empower employees with technology to support digital strategy and execution.
Answer the questions below to receive your digital score across the five dimensions.
You'll get a summary report with quick observations to inform you of a potential future digital roadmap.
